Upgrading ITMS 7.1sp1 to ITMS 7.1sp2
Created: 22 Feb. 2012 | 2 Kommentare
I have two questions.
First question: When I open up SIM on my ITMS 7.1sp1 server there is one product update available. It is Altiris Inventory Solution 7.1 SP1 HF3. Does this need to be installed before running the installation for ITMS 7.1sp2?
Second question: Is there anything special I need to do or be aware of during the upgrade to ITMS 7.1sp2 when not using port 80 for communication? we were not able to use port 80 for ITMS communication due to firewall restrictions. We had to use a different port.
Thanks
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You need to use 'Install new products' to install SP2. Have a backup of your SQL database, and of course follow the other best practices documented here:
http://www.symantec.com/docs/TECH177513
Before upgrading, read the 7.1 SP2 release notes for all products. Here's the one for just the Platform:
http://www.symantec.com/docs/DOC4731
It doesn't specify any issues if you needed to use a non-default port for server-agent communication, and indeed I haven't heard anything. However, if you use a non-default port for the Console, there are known issues -- check DOC4731.
Mike Clemson, Senior Systems Engineer, ASC
Intuitive Technology Group -- Symantec Platinum Partner
intuitivetech.com
no issues regarding my ITSM 7.1 sp2 upgrade so far. lots related to service desk
Altiris user since 2001, Asset Management for 25 years
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