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Dickson

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Mitglied seit: 4 Jahre 17 Wochen

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New forum discussion 12 Apr. 2013

Dickson veröffentlichte: Upgrade path from SEP 12.1 RU1 MP1 to SEP 12.1 RU2 MP1

As I still do not start to upgrade to SEPM 12.1 RU2, now the SEP 12.1 RU2 MP1 is released. 1. Can I directly upgrade SEPM from 12.1 RU1 MP1 to 12.1 RU2 MP1? If no, what is the best path? ( upgrade SPEM 12.1 RU2 first without reboot; then upgrade to RU2 ...

Kommentar zur Diskussion 11 Apr. 2013

Dickson kommentierte: Auto-Protect is disabled because registration of the virus databases failed

Does anyone have the same problem and find the method to solve it? Even though I get the error of "SRTSP" (Event ID: 4), it will be normal after 1 second. So, this error message seems to be dummy / fake. How to ...

Kommentar zur Diskussion 07 März 2013

Dickson kommentierte: Auto-Protect is disabled because registration of the virus databases failed

In the Windows log of one SEP client, it show that this error occurs every night of virus definition update but the status of SEP is normal without any error log at all. How to solve this problem? ...

Kommentar zur Diskussion 07 März 2013

Dickson kommentierte: Auto-Protect is disabled because registration of the virus databases failed

Thanks for your help. I have searched the forumn and read a lot of related post. However, there is no exact solution for solving this error ( it just generate fake error log for each virus definition update every night and all SEP clients can run ...

Kommentar zur Diskussion 05 März 2013

Dickson kommentierte: Auto-Protect is disabled because registration of the virus databases failed

Also in the logs of Endpoint, there is no any log about this error. Why?

New forum discussion 05 März 2013

Dickson veröffentlichte: Auto-Protect is disabled because registration of the virus databases failed

I have this Windows error in my several servers every night (virus definition update). However, it will be normal after 1 second. Event Type: Error Event Source: Symantec AntiVirus Event Category: None Event ...

Kommentar zur Diskussion 14 Feb. 2013

Dickson kommentierte: expired licenses

If license is expired, what will it be? Or I still can use it forever except for no free of upgrade.

Kommentar zur Diskussion 13 Feb. 2013

Dickson kommentierte: What can I do for malfunctioning of Download Insight or Proactive Threat Protection?

This problem happens again. However, "smc -stop" cannot stop the service which is in "Stopping" state. If I do not want to reboot the server, how can I stop or kill the process so that I can start it again?

Kommentar zur Diskussion 30 Jan. 2013

Dickson kommentierte: What can I do for malfunctioning of Download Insight or Proactive Threat Protection?

sorry, all. yes, I can find a lot of solution in the forum. After reading a lot, I use "smc -stop" and "smc -start" that can solve my problem. It become normal. Other final suggestion is to reboot the machine but no good at ...

New forum discussion 29 Jan. 2013

Dickson veröffentlichte: What can I do for malfunctioning of Download Insight or Proactive Threat Protection?

In the status of SEP (12.1.1101.401) client, there are 2 warning of malfuncioning for Download Insight and Proactive Threat Protection. The details shows that it is due to an intrusion prevention component. I check the log but nothing can be found. Search around the setting/function in SEP ...

Kommentar zur Idee 29 Jan. 2013

Dickson kommentierte: SEPM should store DBA password in cache or should have access to reset DBA password like admin (Embedded database)

Thanks for Chetan's help. The main point is how I can recover Embedded database password if I forget the Embedded database password.

New forum discussion 17 Jan. 2013

Dickson veröffentlichte: How to Ghost a disk in a raid card?

I use Ghost 11.5.1 (WinPE) bootable disk to boot up but it cannot find the disk in the raid card that just setup raid 1 to mirror 2 disks at all. I search and read a lot from Symantec but I cannot find how to integrate the raid driver with Ghost bootup image. Anyone kwow the ...

Kommentar zum Artikel 02 Jan. 2013

Dickson kommentierte: Upgrade process from SEP 12.1 RU1 MP1 to SEP 12.1 RU2

Thanks for Chetan's details explaination of upgrading. Upgrading from 12.1 RU1 MP1 to 12.1 RU2 for SEPM and SEP client Q1 : If only upgrade SEPM, will the SEP Client in SEPM server (not in the client group) also automatically ...

New forum discussion 17 Dez. 2012

Dickson veröffentlichte: Incorrect email alert ( Out-of-Date Clients Triggering Notification)

There is a email alert for any client has the protection content older than 2 days. I capture the message for sharing this incorrect alert. I do not ...

New forum discussion 07 Nov. 2012

Dickson veröffentlichte: How to change policy after change from managed to unmanged

Hi all, Following the instruction in http://www.symantec.com/business/support/index?page=content&id=TECH104010 Question 1: After changing a SEP 12.1 client from mangaged ...

Kommentar zur Diskussion 25 Sept. 2012

Dickson kommentierte: Reset the password of embedded database in SEPM 12.1 ?

Hi all, Thanks all of you. I still have not solved this stupid problem. I really get tired to solve different type of issue about using SEPM 12.1. First, SEPM fails to push virus to client. (use push mode). One method is to run Endpoint ...

New forum discussion 01 Aug. 2012

Dickson veröffentlichte: Virus Definition won't be pushed from SEPM to client (12.1.1101.401.105)

Dear all, I really search around to find the solution for my case - "Virus Definition won't be pushed from SEPM to client (12.1.1101.401.105)" SEPM can download the Definition up-to-date. However, it won't push it to its client as I select the "push" ...

Kommentar zum Artikel 31 Juli 2012

Dickson kommentierte: Next Liveupdate Time shows a previous date than the Last Liveupdate Time.

My SEPM is 12.1 RU1 MP1 in Windows 2008 server. If LiveUpdate does not run at the "Next Liveupdate Time" by any reason (no idea why), SEPM won't run any schedule LiveUpdate again because it only record the old "Next Liveupdate ...

Kommentar zur Diskussion 18 Juli 2012

Dickson kommentierte: Reset the password of embedded database in SEPM 12.1 ?

Hi Ghint, Thanks for your reproduce and report to this bug. The following article : How to find the Database password for Embedded Database https://www-secure.symantec.com/connect/articles/how-find-database-password-embedded-database I think ...

Kommentar zur Diskussion 17 Juli 2012

Dickson kommentierte: Confusion between "Last content download date" and "Virus Definitions date" ?

Thanks for your help. Let me show the virus definition / download time in my SEPM first. I use "PUSH" mode to deliver contents. 1) SEPM >> HOME>> Windows Definitions dates shows Windows ...