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dougj

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dougj Symantec-Mitarbeiter Certified

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Titel: Principal Technical Support Engineer - Unix, Linux, Mac & Handhelds
Mitglied seit: 6 Jahre 3 Tage

Symantec Certifications

Symantec Certified Specialist (SCS)
  • Altiris Client Management Suite 7.0 Administrator
Statistiken
4
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Forumdiskussionen
55
Kommentare
10
Blog-Einträge
0
Ideen
38
Artikel
2
Videos
18
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0
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2
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Aktivität für dougj

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Kommentar zur Diskussion 14 Mai 2013
dougj kommentierte: Custum Invetory for Mac
Glad it's working. Looks like a great script. Hope you don't mind that I keep a copy! Good job. 
Kommentar zur Diskussion 13 Mai 2013
dougj kommentierte: Custum Invetory for Mac
Using single quotes around my variable gave the desired output including the entire string. I believe that single quotes preserves everything in a string while double quotes tries to process things within the string. So, the "$..." is ...
Kommentar zur Diskussion 13 Mai 2013
dougj kommentierte: Custum Invetory for Mac
Any output command will work, including echo. Two things to keep in mind:     1. Each output line in your script logic will be a row in the database.     2. Any output created by your own script logic will be ...
Kommentar zur Diskussion 13 Mai 2013
dougj kommentierte: Custum Invetory for Mac
Hi,  In your script above, the data class is: Filevault2Status. This data class will only populate one column, which is: FileVault_Status. The dataclass must be created in the NS console, same as for windows custom inventory ...
Kommentar zum Artikel 08 Feb. 2013
dougj kommentierte: Custom Mac Software Inventory Tool
I just checked out your screen shots after posting my last comment. The data is correctl delimited in the save file. However, you may have just not captured the top two lines of the output in your screen shot but there should be two additional ...
Kommentar zum Artikel 08 Feb. 2013
dougj kommentierte: Custom Mac Software Inventory Tool
Try running the command without submitting to the NS and redirecting the output to a local file. Here's sample syntax:        sudo ./SoftwareInventoryReporter --table MyTable --nosubmit --save ...
Kommentar zum Video 07 Feb. 2013
dougj kommentierte: Push Installing the Altiris Agent for Mac from the SMP Console Video
:) On the bright side, at least it's an easy fix! Glad it's looking better. 
Kommentar zum Video 07 Feb. 2013
dougj kommentierte: Push Installing the Altiris Agent for Mac from the SMP Console Video
I have no kowledge of a limit to the number of machines that you can push to at one time.  As for other issues, the first step is to review the install log from the console. From the console's agent push screen, click into the ...
New article 10 Dez. 2012
dougj veröffentlichte: Working with WMIC to Gather Inventory Data
Working with WMIC to Gather Inventory Data Microsoft’s wmic is a great little utility for quickly querying WMI classes. It is a very practicial tool for validiting Inventory Solution data. Following are a few insights and a batch ...
New video 21 Nov. 2012
dougj veröffentlichte: Push Installing the Altiris Agent for Mac from the SMP Console Video
This is a how to video on installing the SMP Agent for Mac, Unix, and Linux using a push install from the SMP console. In this video, you will see how to set up the prerequisites and install the agent. For more information, please see the guide at the following location:
New video 21 Nov. 2012
dougj veröffentlichte: Manually Installing the Altiris Agent for Mac Using the Bootstrap Video
This is a how to video on installing the SMP Agent for Mac, Unix, and Linux using the bootstrap file. In this video, you will see how to set up the prerequisites, push the bootstrap to the client, and install the agent. For more information, please see the guide at the following ...
Kommentar zum Video 14 Nov. 2012
dougj kommentierte: Creating Custom Inventory Video
Hi, Symantec's backline technical support strongly recommends using the dataclass name rather than guid in custom inventory scripts. There are various circumstances that can cause the guid to change, i.e., hierarchy. Using the name will ...
Kommentar zum Download 02 Nov. 2012
dougj kommentierte: Custom Inventory to Parse Software Tagging Files
Note that the files will appear when the article is approved again. Thanks for your patience. 
Kommentar zum Download 02 Nov. 2012
dougj kommentierte: Custom Inventory to Parse Software Tagging Files
I have attached what I believe to be the correct scripts and reports. It's been awhile and there was quite a number of files involved. If you still have questions, please post them here and I'll look into them. 
New article 10 Aug. 2012
dougj veröffentlichte: NS Agent for Unix and Linux Hangs or Stalls During Various Processes Including Installation, Configuration, Agent Startup and Agent Uninstallation
The Symantec NS/SMP Agent for Unix and Linux v7.x requires full root privileges to run correctly. Modifying or reducing the root user privileges is unsupported and may cause the agent to fail, hang or stall during various processes including: Installation (push or manual with ...
New article 10 Aug. 2012
dougj veröffentlichte: How to Find Resource GUID, Type and Keys on Unix, Linux and Mac Clients
The Unix, Linux and Mac (ULM) agent includes a utility named 'aex-helper'. Among the many options is a 'query resource' option. This command line parameter will return the following information (which is much simpler than setting a backup_dir client.conf setting and copy basic ...
New article 12 Dez. 2011
dougj veröffentlichte: Mobile Management Custom Data Fields
MMS 7.1 has several user configurable fields in the inv_symantec_mobile_device table ('Mobile Device' data class). These are UserField1 thru UserField10. It is possible to gather registry data from a mobile device and populate these attributes. To populate these ...
Kommentar zur Diskussion 23 Nov. 2011
dougj kommentierte: iOS Configuration Editor saving problem
I agree with Jim. Turning off UAC resolved my issue.  This kb details how to disable uac: http://www.symantec.com/docs/TECH139699.   Note that I had the following errors: SQL Server Logs: Login failed for user 'IIS ...
Kommentar zur Diskussion 04 Nov. 2011
dougj kommentierte: iOS Configuration Editor saving problem
We intend to release a fix for this in Q1 2012.
Kommentar zum Download 06 Okt. 2011
dougj kommentierte: Shell Script to Manage the Unix and Macintosh Client.conf 'debug_level' Value
On a mac, elevated privileges are required for some options. Run 'sudo aex-helper agent...'.