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Kommentar zum Blog-Eintrag 01 Apr. 2011

MBHarmon kommentierte: User Group Challenge at Symantec Vision Las Vegas 2011 - May 4

I leave the telling of our great struggle to you Ziggy. Make me proud oh grand warriors from the City of Kansas!

Kommentar zur Diskussion 15 Dez. 2010

MBHarmon kommentierte: Seting the owner of parent incident as the contact for child incidents

Are you creating these sub tickets with Tasks that people click on or automation rules? It should be possible I'd just need to know how you're doing it to get you the right steps

Kommentar zur Diskussion 14 Dez. 2010

MBHarmon kommentierte: Any quicker way to deploy image

My understanding is that you should be able to set a lot of this information in your Sysprep.inf if you're using Windows XP. You might see some improvements on imaging speed by setting items here.

New blog entry 13 Dez. 2010

MBHarmon veröffentlichte: Quick link to Resource Manager

Did you know that you can enter a direct link to the Resource Manager of any managed computer without knowing it's guid? Typically you get a long and complicated URL when you view the resource manager of any computer, however if you want to quick link to a specific one, or if ...

Kommentar zur Diskussion 13 Dez. 2010

MBHarmon kommentierte: Any quicker way to deploy image

I think that arjain is referring to the "update configuration" function found by right-clicking the altiris Agent icon and selecting "Symantec management Agent Settings" then selecting "Update" to have it check for ...

Kommentar zur Diskussion 13 Dez. 2010

MBHarmon kommentierte: AD + Symantec Endpoint Protection

I think you may have intended this to go in the SEP area. This section is intended for those having issues with the ticket tracking system produced by Symantec/Altiris called Helpdesk Solution. I'll relocate this thread for you.

Kommentar zum Blog-Eintrag 24 Nov. 2010

MBHarmon kommentierte: Subscribe to Your Favorite Author

I'll second the weird mind reading skills thing. I was just thinking about it too.

Kommentar zur Diskussion 05 Nov. 2010

MBHarmon kommentierte: Change local admin password on all manage PCs'

I'm not as familiar with NS7 software deliveries as I am with 6, but I'd be surprised if you didn't have an option to deliver it "as soon as possible". In 6 when you did that you could just leave that enabled and everything ...

Kommentar zur Diskussion 04 Nov. 2010

MBHarmon kommentierte: Change local admin password on all manage PCs'

You can create a job to run a VBscript to reset that password. Here's the vbscript: strComputer = "." Set objUser = GetObject("WinNT://" & strComputer & "/Administrator, ...

New article 28 Okt. 2010

MBHarmon veröffentlichte: 7 Windows: 7 Settings Every Enterprise Should Consider

A lot of my time recently has been eaten up with rolling out Windows 7 Enterprise. Previously I’ve mentioned a number of the possible issues that Enterprises can run into when rolling this operating system out into their environment. However, avoiding rollout pitfalls is ...

Kommentar zur Diskussion 28 Okt. 2010

MBHarmon kommentierte: Altiris Console 6.9

As far as Technical issues you'll want to pay attention to what your primary key is for those. If you're using Serial number or MAC address you may end up with duplicate entries after you've run your Physical to Virtual ...

Kommentar zur Diskussion 27 Okt. 2010

MBHarmon kommentierte: Lenovo model name/number - which Field or DataClass?

Um, you could create a custom data Class to store the information Then you could use CMDB rules to update that class based of the recorded information or run a connector to update the new custom data class

Kommentar zur Diskussion 22 Okt. 2010

MBHarmon kommentierte: Attachment limits in Helpdesk 6?

I don't have the updated link to the KB article, but ther was a limit of about 6 MB for the total size of an attachment.

Kommentar zur Diskussion 21 Okt. 2010

MBHarmon kommentierte: Lenovo model name/number - which Field or DataClass?

You've got a couple of options there. One of the easiest ones would probably be to just create a table in your SQL database manually and join to it for your reports.