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updated discussion 19 Jun 2013
snm1502 posted: Disable multiple task in NS 6
Hi, Is there a way to disable multiple tasks (stored in different folders) in NS 6? Thanks in Advance for the help.
updated discussion 19 Jun 2013
Mistral posted: MS13-047 overtargeting
I have Windows 7 x64 clients that are shown vulnerable for MS13-047. The installation of "IE10-Windows6.1-KB2838727-x64.msu" fails with exit code 2359302. When I execute the patch manually it shows "already installed".   Am I the only one having this issue?
discussion comment 19 Jun 2013
Ambesh_444 commented on: What port number that altiris need to communicate on
Hello, Agreed with above sachin comments, Please follow the above comment for best answer. http://www.symantec.com/docs/HOWTO3401  
new discussion 19 Jun 2013
Danny TCS posted: Full Screen Alt + Enter won't work
Hi, I had a PCAnywhere (V12.1) running perfectly between 2 XP PC's. One PC is replaced with OS WIN7. The XP works as remote and the W7 = host The XP can't get a full screen with CTRL+ENTER. Anyone an idea? 
discussion comment 19 Jun 2013
JohanH commented on: Compatibility of Wise Installation Studio 7.0 and WIndows 7
1. No company is longer supporting WIS 2. 7.0 SP2 3. I'm not sure. As far as I know, it is the official package as it was released and offered at that time. The product is EOL, so grab it while you can. 4. Yes.
blog entry comment 18 Jun 2013
SK commented on: Symantec pcAnywhere 12.6.7 Hot Fix 1
After reviewing DOC6435, I have not found anything that mentions this, so please let me know the Case # that includes the Support "promise" you have mentioned and I will look into it for you. The advantage of implementing HF1 are its 2 new features and 16 fixes. 
discussion comment 18 Jun 2013
Miffi commented on: Connection problem on Windows 7 host PC
Thank you for the advice. The second link may help. Will try to change pcAnywhere video mode next time! Best Regards,
updated discussion 18 Jun 2013
haroldvm89 posted: [Inventory] Error collecting wrong inventory information
Hello everyone, Something strange, Inventory is working but is not collecting the correct information. For example, Inventory is collecting a information about a microprocessor in a computer X. When i go to the computer's X properties, this computer doesn't have such microprocesor. This case happened in a 20% of my pool of computers Has this happened to anyone?? Information collected ...
discussion comment 18 Jun 2013
technical_specialist commented on: Symantec Management Agent push
Any update on your issue, have you tried above?
discussion comment 18 Jun 2013
ManishS commented on: How To Capture An Image - My Guide
hello, Thanks for information.  You can create blog /Artical.
updated discussion 19 Jun 2013
snm1502 posted: Disable multiple task in NS 6
Hi, Is there a way to disable multiple tasks (stored in different folders) in NS 6? Thanks in Advance for the help.
updated discussion 19 Jun 2013
Mistral posted: MS13-047 overtargeting
I have Windows 7 x64 clients that are shown vulnerable for MS13-047. The installation of "IE10-Windows6.1-KB2838727-x64.msu" fails with exit code 2359302. When I execute the patch manually it shows "already installed".   Am I the only one having this issue?
discussion comment 19 Jun 2013
Ambesh_444 commented on: What port number that altiris need to communicate on
Hello, Agreed with above sachin comments, Please follow the above comment for best answer. http://www.symantec.com/docs/HOWTO3401  
new discussion 19 Jun 2013
Danny TCS posted: Full Screen Alt + Enter won't work
Hi, I had a PCAnywhere (V12.1) running perfectly between 2 XP PC's. One PC is replaced with OS WIN7. The XP works as remote and the W7 = host The XP can't get a full screen with CTRL+ENTER. Anyone an idea? 
discussion comment 19 Jun 2013
JohanH commented on: Compatibility of Wise Installation Studio 7.0 and WIndows 7
1. No company is longer supporting WIS 2. 7.0 SP2 3. I'm not sure. As far as I know, it is the official package as it was released and offered at that time. The product is EOL, so grab it while you can. 4. Yes.
discussion comment 18 Jun 2013
Miffi commented on: Connection problem on Windows 7 host PC
Thank you for the advice. The second link may help. Will try to change pcAnywhere video mode next time! Best Regards,
updated discussion 18 Jun 2013
haroldvm89 posted: [Inventory] Error collecting wrong inventory information
Hello everyone, Something strange, Inventory is working but is not collecting the correct information. For example, Inventory is collecting a information about a microprocessor in a computer X. When i go to the computer's X properties, this computer doesn't have such microprocesor. This case happened in a 20% of my pool of computers Has this happened to anyone?? Information collected ...
discussion comment 18 Jun 2013
technical_specialist commented on: Symantec Management Agent push
Any update on your issue, have you tried above?
discussion comment 18 Jun 2013
ManishS commented on: How To Capture An Image - My Guide
hello, Thanks for information.  You can create blog /Artical.
new discussion 18 Jun 2013
Lark posted: User Details in the Advanced Incident Form
Something I've always found a bit odd is that the Advanced Incident form goes to the trouble of querying the SMP CMDB to get its information on the users phone number and address. Once it has this information it seems to do nothing with it.  On submitting a ticket the requestors details are not updated. I know the ServiceDesk user details are synced in from AD but wouldn't it make ...
article comment 18 Jun 2013
ABrain commented on: Reporting - How To Videos
Hi, Please can you show how to create a report that lists: Computer Name, OS Name, RAM, Make, Model, Primary User, Users Department, Users Full Name. Thanks
article comment 18 Jun 2013
CBZ9104 commented on: Asset Management Solution 7.X: How to Track Software by Location
Hi Abhishek It is possible to drill down report in the same report, then no need to check other report which you saying
article comment 15 Jun 2013
baljeetcool commented on: Securing Your Altiris Agent(s) from Local Administrators Using Group Policy
Thanks for helpfull artical.
article comment 13 Jun 2013
rjones commented on: DS 7.x Task to Collect Debugging Logs from Automation to SMP
I found that the NOW token (that I had to create in NS) returned a value that could not be used to create the destination folder (even using the Replace command). Therefore, I added a couple of variables (FullDate and MyDate) to collect and use the time stamp using VBScript's NOW command instead of creating a NOW token in NS. I tested this in both DS 7.1 and DS 7.5 and it worked for ...
updated article 13 Jun 2013
jason.f posted: Inventorying output from netsh tcp show chimney stats
I recently found a post for someone requesting how to inventory the output from running "netsh int tcp show chimneystats" (original post is here: http://www.symantec.com/connect/forums/custom-inve...) Since I've been working on learning powershell this would be a good learning opportunity. It actually turned out to be a bit less code then I thought, for the purpose of this article I'll ...
updated article 12 Jun 2013
MicaPete posted: ITMS Implementation and Configuration Guides
The following links point to technical implementation and configuration guides for IT Management Suite: Installation, Migration, & Upgrade ITMS 7.1 SP2 Planning and Implementation Guide ITMS 7.1 SP1 Planning and Implementation Guide Upgrading to ITMS 7.1 SP2 - Best Practices ITMS 7.1x Installation, Upgrade, and Migration Prerequisites Task Server Manual Install Installing Task Server in IIS ...
new article 12 Jun 2013
MicaPete posted: IT Management Suite Performance Tuning and Optimization
This slide deck on "IT Management Suite Performance Tuning and Optimization" was presented by Paul Conover and Brian Sheedy at Symantec's Vision conference in April of 2013.
updated article 11 Jun 2013
JZeppelina posted: How to Add Process View Permissions Using Automation Rules in ServiceDesk 7.5
I noticed that this has not been added yet so in case anyone has questions about it, here it is. In ServiceDesk 7.5 by default there are no permissions added to the Process View page when the incident is created. It is required to set up the Automation Rule to set the required permissions. Go to Admin > Process Automation > Incident Management Service Dashboard. Click the lightning bolt icon ...
article comment 10 Jun 2013
CBZ9104 commented on: Asset Management Suite in Hierarchy
Hi Odami One of our customer having environment like this, CMS and AMS both are on different box. We connected CMS and AMS server through replication, where AMS as parent and CMS as child. We need to configure Inventory forwarding from CMS to AMS  So suggest us what best practice we follow? When we done replication, on CMS server enhanced console view got change ( Normall if u go to ...
article comment 06 Jun 2013
Ambesh_444 commented on: Symantec Client Management Suite Upgrade (7.0SP2 to 7.0SP2MR4)
Hello, Thanks for sharing article, its really nice
blog entry comment 18 Jun 2013
SK commented on: Symantec pcAnywhere 12.6.7 Hot Fix 1
After reviewing DOC6435, I have not found anything that mentions this, so please let me know the Case # that includes the Support "promise" you have mentioned and I will look into it for you. The advantage of implementing HF1 are its 2 new features and 16 fixes. 
updated blog entry 13 Jun 2013
Santana_Villa posted: ITMS 7.5 Release Preview available now!
ITMS 7.5 Release Preview Release Announcement 06/13/13 Announcement Details The IT Management Suite 7.5 Release Preview has been released to authorized Beta customers. Highlights - UI Performance improvements – console up to 15 times faster! - Cloud-enabled Management - Expanded security options - Dynamic summary reporting for software delivery tasks and policies with one-click retry for ...
new blog entry 10 Jun 2013
jon_sharp posted: Deployment Solutions Best Practices for PXE and Pre-boot OS Security
Symantec Deployment Solutions is dependent on the use of pre-boot operating systems in the management of workstation and server systems. The pre-boot environment is delivered to target workstation and server systems via network PXE servers or through the use of physical devices and media. This process has the potential for exposure to possible malicious activity from a person who may have ...
blog entry comment 10 Jun 2013
ahburner commented on: Unable to Download Application - App Center
Download the iOS Configuration Utility and post the log output when you get this error.  Is this the first time you are downloading the ACA (App Center Agent)?  Is it the 'webclip' agent or is an en inhouse built agent?
blog entry comment 06 Jun 2013
Ludovic Ferre commented on: Working with the CodebaseCache, a post on the GetPackageInfo series
The pointfix is available post R14: http://www.symantec.com/docs/TECH196683  
blog entry comment 31 May 2013
Mofeta commented on: Windows7 -Untangling Scripted Installs, Sysprep and Configuration Passes
Hi,   We use Symantec Management Console 7.1, we are able to capture image and all that fun stuff, though when is time to deploy the image to a System, after the deploy, the remaining tasks failed. Seems like the sysprep performed after the image deploy takes longer and Altiris doesn't realize that the sysprep isn't finished, tried modifying the unattended.xml though the ...
updated blog entry 29 May 2013
Patrick Tyler posted: Mobile Musings
It is kind of funny how things change in the telecom and mobile world…   If I think back not so long ago, BlackBerry was in a position that seemed to be entrenched in the enterprise and all other phone manufacturers were scrambling to figure out what features made it compelling enough to move from consumer to enterprise.  We had several iterations of Windows Phones that all ...
new blog entry 28 May 2013
Jon Eyre posted: Notes for Raleigh Endpoint Management User Group Meeting - May 23
Hello all, Attached are the notes from the Raleigh Endpoint Management User Group meeting. The meeting included presentations on Application Packaging by Aaron Brown from RTI and an Altiris 7.5 update by Doug Cassle from Symantec. Thanks to Nate Humphries for taking such detailed notes. Jon Eyre User Group Program Manager
updated blog entry 27 May 2013
hnieva posted: Custom Inventory for Autodesk Products in Notification Server 7.x
Buenas tardes,   Hace algún tiempo tuvimos que realizar un inventario de todos los productos Autodesk instalados en nuestras computadoras. Autodesk nos suministró un archivo Autodesk.XML para ejecutar con Inventory Solution 6.x pero nostros ya teníamos Inventory Solution 7.x por lo tanto convertí Autodesk.XML a un inventario personalizado para Inventory ...
new blog entry 27 May 2013
msapovalov posted: AD import, long distinguished names 255 chars limit fix
In case distinguished names in your AD are very long, due to nested OU`s, SMP will cut it to 255 chars during AD import. This is limitation of database table. Herebelow is solution to this. Please note this was tested only against 7.1 sp2 mp1 version.   KB article Unable to import some accounts from Active Directory is not mentioning Inv_Global_Active_Directory_Details, ...
download comment 18 Jun 2013
rohitprofile1 commented on: {CWoC} Patch Automation - With Full Test Life-cycle
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download comment 18 Jun 2013
sveer600 commented on: CRT Reports for the Symantec Management Platform
How 2 Seo 2013 Nicely offered details in this post, I want to research this kind of aspects. The amazing of material is amazing and the conclusion is advantages.
download comment 17 Jun 2013
Derek Engel commented on: Remote SMP Agent Diagnostics
I had to compile the executable again to fix a small bug.  Please download the ZIP file and run the MSI to install the program.  The MSI will now check if you have the proper version of PowerShell installed. After running the MSI you should now have the program "installed" under Start > All Programs > Remote SMP Agent Diagnostics.
new download 10 Jun 2013
erickb posted: SMP Agent Server Switch Vbs
I've spent the past few days working out a vb script to switch agents to another server.  I will not take credit for the last part of the script which forces the client to send basic inventory and update policies. I stole that part from a different forum and forgot where I got it from, so thank you to whomever created it. I was able to throw it all together and have been fairly ...
download comment 05 Jun 2013
Ilia Lezhenin commented on: Getting Acquainted with the App Center API
Thanks for this article. Do you know how to use MDM functions with API?
download comment 02 Jun 2013
toca commented on: Report Showing Software Installation Detail Over Licence Purchase
you have not by any chance figured out how to add the loaction of the machines into these reports hey?
download comment 27 May 2013
hnieva commented on: Custom Inventory XML for Autodesk Products
EathenR, it may be help you: https://www-secure.symantec.com/connect/blogs/custom-inventory-autodesk-products-notification-server-7x Regards, Hugo
download comment 25 May 2013
EGZ commented on: VBScript to Restart Altiris Agent Service on Active Directory OU
Under jobs and task in SMP console, there is a specific task there That will restart the Altiris Agent.
download comment 24 May 2013
Sathis Siva commented on: Remote Altiris Agent Diagnostics 2.0 (RAADv2)
Hi Everyone, We have Altiris deployment console in our environment, I need to restart the Altiris Client service for the Greyed out computers, Is there any way to restart the list of computers via VBScript? Please advice Thanks in Advance!
download comment 20 May 2013
andrew.novak commented on: Monitor Packs (MS6) - Windows - Monitor Uptime and Reboots
I would also like to see the conversion to 7.1 for this...
event comment 13 Jun 2013
eorriols commented on: Philadelphia Endpoint Management/Security User Group
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event comment 12 Jun 2013
Clint commented on: Symantec Hawaii User Group Meeting - July 24
Just curious if Symantec is now combining all the Hawaii-based user groups into the same user group meetings?  Perhaps this was discussed in the previous mixer which I wasn't able to attend? My primary focus is on ITMS/Altiris although I do manage our SEP server as well.  Thought I'd ask since the subject line specifies "Symantec" Hawaii User Group Meeting and not ...
new event 07 Jun 2013
Jon Eyre posted: San Francisco Endpoint Management User Group Meeting - July 23
Please join us for the next San Francisco Endpoint Management User Group meeting on July 23 at the Symantec offices in Mountain View. The meeting will feature a presentation Mac Management by Charles Kongkeo from Palo Alto Networks and a presentation on IT Analytics Best Practices by Rob Reyes from Bay Dynamics. Lunch will be served! Agenda: Lunch & Networking Welcome & Introductions Mac ...
event comment 06 Jun 2013
Frank D. Fleming commented on: Kansas City Endpoint Management User Group Meeting - June 6, 2013
Hi KC User Group, as a follow up to today's meeting where Ziggy, Don and Gary talked about what they saw at Vision - here is a link (hopefully it works) that will take you to all of the available Vision presentations if you want to look at any in more detail. Thanks. https://www-secure.symantec.com/connect/articles/vision-2013-las-vegas-session-directory
updated event 05 Jun 2013
Robert Klingsporn posted: Portland Endpoint Management Group 6/7/2013
Join us for the next Symantec User Group meeting on Friday, June 7th 2013 at 11:00 am - 2:00 pm.   Location: Symantec Offices McKenzie Training Room 15220 Northwest Greenbrier Parkway Beaverton, OR 97006   Agenda: Welcome & Introductions User Presentation on Workflow – Gary Harrison, Tillamook  Software Packaging Presentation – Symantec  Lunch & Networking Prize ...
event comment 30 May 2013
My Help Desk 2 commented on: Houston Endpoint Management User Group Meeting - June 20
I will attend.
new event 24 May 2013
Jon Eyre posted: Sacramento Endpoint Management User Group Meeting - June 21
Please join us for the next Sacramento Endpoint Management User Group meeting on June 21 from 8:30 a.m. to 12:30 p.m. The meeting will feature a presentation on Macs & Altiris by Clayton Martin from UCDHS and The Best of Vision by Symantec Regional Product Manager Ross Rosenzweig. Breakfast will be served! Agenda Breakfast & Networking Welcome & Introductions Altiris & Macs - Clayton ...
event comment 21 May 2013
Shawn_IAT commented on: Raleigh Endpoint Management User Group Meeting - May 23
Greetings, One of my co-workers will be joining me.  Does he have to register, and if so, how?  Thanks
new event 17 May 2013
Jon Eyre posted: Pittsburgh Endpoint Management User Group Meeting - June 14
Please join us for the next Pittsburgh Endpoint Management User Group meeting on June 14 from 2 to 5 p.m. at Jergel's Rhythm Grille in Warrendale. The meeting will feature a presentation on Hardware Independent Imaging by Symantec Systems Engineer John Thomas and a presentation on Asset Management and Software Delivery by ITS. Light refreshments will be served. Agenda Welcome & ...
event comment 16 May 2013
Jason-Ke commented on: Chicago Endpoint Management User Group Meeting - May 17
.
new video 18 Jun 2013
julia_wainwright posted: Installing Symantec™ Secure Email – For iOS®
This video explains how to download Symantec™ Secure Email from App Center and install it  – for iOS® devices.
updated video 18 Jun 2013
julia_wainwright posted: Configuring Symantec™ App Center for Symantec™ Secure Email
This video explains how an administrator configures Symantec™ App Center for Symantec™ Secure Email.  It shows how to create a store pointer to the Secure Email app, configure secure email policies, and configure Secure Email to use Exchange ActiveSync®.
updated video 17 Jun 2013
Thomas Baird posted: Putting It All Together Videos: DS 7.1 Customizations - Hardware Independent Imaging P1
In this section of the video series, we're talking about more you can do to customize the solution to your own needs.  This particular video is the first of three videos talking about Hardware Independent Imaging, or HII.  The three videos will discuss pretty much everything we know about HII, and cover the topics as follows: First (This video!) we discuss the basics of this ...
new video 29 May 2013
jjesse posted: ITS SEPM Group Move Automation
This video demonstrates the ITS SEPM Group Move Automation which is a Symantec Workflow project that uses web services available in the SEPM to move computers from the default SEPM group to other groups in the SEPM based on configuration changes in text files used by the workflow process. The packages files and install instructions for this workflow projects can be requested by ...
video comment 29 May 2013
michael.george commented on: ServiceDesk 7.5 Rulesets & E-mail template Import/Export project
+1 for a great idea! This usefulness of this cannot be described. However, there are some minor gripes here. Page titles should be filled out everywhere; just makes for a cleaner finished product. Failure to write an export file also gives no feedback, really. If you are paying attention, you notice a different result message than a success, but it should indicate an error, either with text ...
updated video 24 May 2013
Thomas Baird posted: Putting It All Together Videos: Getting Started (Quick Start) Part 4 - Deploying Images
  This is part 4 of 4 videos to accompany the document Putting It All Together: Getting Started (Quick Start) Guide. The first two videos covered configuring SMP and the Console, Configuring DS, and ensuring you have a working Site Server.  Then we showed you how to capture an image, and now, it's time to deploy those images.  We'll show you how to build the tasks, ...
video comment 23 May 2013
randy-w commented on: Workflow for Mobile
Since this video was posted in 2010...Is any additional support for mobile devices coming in Workflow 7.5?  Alternately, are there ways to integrate third-party solutions into Workflow for mobile support, such as Infragistics NetAdvantage (from who Symantec licensed the DataGrid component)?  One of my co-workers has abandoned Workflow web forms entirely and is just using workflow to ...
updated video 23 May 2013
GouharS posted: Manually Assigning Agents to Site Server
This video is provided for troubleshooting purposes. In this video, you will see how to manually assign agents to a site server using the VMM solution in an IT Management Suite environment. A manually assigned agent is a computer that has been manually assigned to a site rather than assigned through its subnet. In scenarios, where you have run the inventory, but the task remains queued up ...
video comment 16 May 2013
Thomas Baird commented on: Using Bootwiz to Create a Bootable Disk Video
There are 2 ways to get PE3 in BootWiz.  One is to use the BETA code for 7.5 (most likely what was done here) and the other is to add the WIM files from PE3 into the WAIK folders of PE2 in 7.1.  There are a couple of connect articles about this, but here's a good starting point: https://www-secure.symantec.com/connect/forums/implementing-winpe-4-altiris-71 That's about ...
video comment 16 May 2013
Thomas Baird commented on: Putting It All Together Videos: Customizing WinPE P1- Part 1
oops!  Thanks!!
new idea 17 Jun 2013
Clint posted: Save All User-defined Settings and Policies Before Updates in ITMS
Don't know about anyone else but I hate it when you do certain updates and it disables your previously enabled policies.  Even performing a Database Repair seems to reset some things.  Also, didn't realize until today that I wasn't getting any new s/w bulletin e-mails after checking the availability of the latest Flash Player update where I found that the ...
new idea 17 Jun 2013
Sally5432 posted: Please include these updates in PMImport
http://support.microsoft.com/kb/2808679 http://support.microsoft.com/kb/2834140   My PMImport version is 7.1.433   Thanks!
updated idea 17 Jun 2013
QuietLeni posted: Can we please have "permanent" debugging breakpoints?
Dear Symantec, Just like in other development tools (such as Visual Studio), you can set a breakpoint in the Workflow Designer when the process is debugged, then it stops and waits there. However, in Workflow Designer, you need to set up breakpoints EVERY TIME you switch on the debugger to debug to the same place, so because I create and debug a lot of Workflows and every time I get ...
idea comment 16 Jun 2013
Dan B commented on: ServiceDesk 7.5 subtask assignment to group
It's great that we can now assign subtasks to a group.  But it appears we overlooked a very important part of the process.   How do we now pass a task onto another person or group?   The reporting needs for incident in general are an issue so this is not just related to SubTasks ... Tasks are assigned to groups so they can be managed by the group but they still need to ...
idea comment 14 Jun 2013
Johnnie Brambora commented on: Add Wake on LAN option when you select "On Schedule" in Software Update Policy
This idea relates to case number 04266521.
new idea 14 Jun 2013
Neta Hodges posted: adding new video driver to Symante Ghost Solution Suite
Please add video drivers for Intel HD graphics 4000 v9.17.10.2867.  It would also be nice to be able to use winpe-512 with the 64 bit option and Windows 7 or 8 along wtih the 32-bit.  Stopping at vista is frustrating when you don't readily find documentation that says there is a limitation for Symantec Ghost. Thank you. Neta Hodges CEAT ITS, Oklahoma State University 405-744-9488 ...
idea comment 14 Jun 2013
christina.atd commented on: complete registry cleaner after uninstallation
I think you need a dedicate registry cleaner which would scan registry in depth for these entries, and clean up them. I would suggest you to use Registry Recycler which in my opining has a stronger scanning ability to remove and clean complete registry entries for free.
idea comment 14 Jun 2013
Nicolas Horchower commented on: DS 6.9 and DS 7.1 should integrate & support WinPE 3.x
Don't be shy, directly schedule winPE5 now ;)   More seriously, it would be nice to add an option to ease the merge with DART. Best would be to have easy tools to generate : -small footprint winPE boot image (for PXE suppport) -max feature (including ghost and other symantec things like SMP agent, and MS DART for MDOP subscribers) winPE image to create an auto recovery embedded ...
new idea 12 Jun 2013
FaaVog posted: Secured Filters - Secured Collections
Please bring Secured Collection functionality back to Altiris 7.x.  We need to be able to set up server collections/filters that can be modified by the SysAdmins, but that are limited in scope by a parent filter. Our SysAdmins support multiple customers/multiple locations so using Organizational Groups security is not feasible for this purpose. A bit of background: We are an ...
new idea 12 Jun 2013
Archie100 posted: Task log should provide possibility to schedule new task based on the earlier status
Jobs and Task status report should provide action for selecting new scheduling based on the earlier job complete status. Many times I would like to run task again only for failed computers.
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