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Hello Admin, Currently i am using 7.1 Altiris in my Site. i have seen one issue which is related to Report. When we export the report in .csv format and open in excel, it reflect that File not loaded completely. Reson is Excel has row limit 65536/1,048,576. Report size is larger than this capacity. To sort this issue we have find the solution to merge the file in to 2 parts but this is possible only dividing the data in 2 parts manually that is not a solution. So if this merging ...
Suggested: 20 May 2013 by technical_specialist
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Please include these updates in PMImport
“kb2820331 http://support.microsoft.com/kb/2820331 ...”
kb2820331 http://support.microsoft.com/kb/2820331
Suggested: 20 May 2013 by Sally5432
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Symantec Service Desk 7.5 - Automation Rule backup and restore option
“Hi, I would like suggest enhancement request for SD 7.5 Automation rules backup functionality. It would be great as well if all the email template can be backup as well. Unfortunately in the current version of ServiceDesk/Workflow there isn't any  way to backup or restore automation...”
Hi, I would like suggest enhancement request for SD 7.5 Automation rules backup functionality. It would be great as well if all the email template can be backup as well. Unfortunately in the current version of ServiceDesk/Workflow there isn't any  way to backup or restore automation rules in workflow 7.5.   Regards, Ramlan  
Suggested: 17 May 2013 by ramlan | 1 comment - last comment 17 May 2013 by TGiles
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Rules and Templates - Organisations
“There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release Does this include allowing Organisational Units to be leveraged in both Rules and Templates?   We have a need for ... ...”
There has been mention of additional options in Rules and Templates to allow both more login and other fields to be included in the MP1 release Does this include allowing Organisational Units to be leveraged in both Rules and Templates?   We have a need for ... - Notifications to be customer specific.  For example our ServiceDesk Contact numbers are different for each customer.  - Service Catalogue actions may also be different in some cases. - Surveys maybe different for some ...
Suggested: 14 May 2013 by Dan B
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PC anywhere default ip need to be able to be changed
eglismann Symantec Employee
“the ability to change the IP address that is the default IP and port that is accessed by the clients when they are not able to connect to the network ...”
the ability to change the IP address that is the default IP and port that is accessed by the clients when they are not able to connect to the network this is because the ip used now is 123.4.5.6 port 7 which is a ip address in china and is being used this presents a security risk because the external IP of the routers can be traced using the connection information of the PCA
Suggested: 13 May 2013 by eglismann
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Altiris - Monitor Inventories
“In trying to inventory monitors with Altiris we have run into a few issues. The main one I'd like to see fixed or improved is Altiris' ability to inventory more that 1 monitor weather it is plugged into one or two ports. ...”
In trying to inventory monitors with Altiris we have run into a few issues. The main one I'd like to see fixed or improved is Altiris' ability to inventory more that 1 monitor weather it is plugged into one or two ports. Altiris does appear to be able to inventory more than one monitor if the monitors are different. However if the monitors are the same it seems to only collect the information for one. Because of this I only see about 1/4 to 1/3 of all of the monitors that are ...
Suggested: 13 May 2013 by ShieldsT123
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Adding an iOS commercial App
Ita Symantec Employee
“Mobile library provides applications, documents, and media to mobile devices. In order to add a commercial App to the library on the Altiris Console go to Home > Mobile Management > Device Management > Mobile Library Editor and then Items > select the arrow besides New Item...”
Mobile library provides applications, documents, and media to mobile devices. In order to add a commercial App to the library on the Altiris Console go to Home > Mobile Management > Device Management > Mobile Library Editor and then Items > select the arrow besides New Item > New Commercial iOS App. In there, we can paste link for a commercial App from the iTunes Store. Basically, it will populate all the necessary information in order to deliver it to ...
Suggested: 13 May 2013 by Ita
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Deleting MSD in CMS 7.1
“Dear Symantec, can you please modify the process of deleting MSD? Now it it is working like: ...”
Dear Symantec, can you please modify the process of deleting MSD? Now it it is working like: There is published MSD. When there is needed to delete MSD, it is neccessary to unpublish the MSD. Then I guess the MSD should be possible to easily deleted. But it is not, there is block message with item refference and it is needed to run the report and delete all the records. Thank you  
Suggested: 12 May 2013 by Kada
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Microsoft Security Advisory 2847140
“Dear Symantec Patch Management Solution Support,   ...”
Dear Symantec Patch Management Solution Support,   Microsoft has released the Microsoft Security Advisory 2847140 for IE8 Remote Code Execution issue on May 8, 2013. Many government agencies' websites have been hacked because of this issue. We try to roll out this fix as soon as possible, but can not download it with Altiris SMP 7.1. Please help to get it as soon as possible, please. It is very urgent. Thank you very much, Charlie.
Suggested: 09 May 2013 by Charlie D Tran | 1 comment - last comment 13 May 2013 by Roman Vassiljev
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File Copy
“We frequently use "Copy File To" function in DS 6.9 SP5 to copy files and folders to multiple computers. As of late we noticed that file copy is not happening correctly. The file gets corrupted during or doesnt copy complete (shows 0kb or partial size). It is very disappointing to learn...”
We frequently use "Copy File To" function in DS 6.9 SP5 to copy files and folders to multiple computers. As of late we noticed that file copy is not happening correctly. The file gets corrupted during or doesnt copy complete (shows 0kb or partial size). It is very disappointing to learn that DS doesnt have any builtin tools for checking file copy integrity. It would be nice to have a tool to verify the file copy. Thanks MK  
Suggested: 09 May 2013 by MohitK
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