Ayuda de vídeo de Screencast
Búsqueda: vídeos de ayuda Close Back
to help

endpoint protection help

Created: 06 Mayo 2012 | Updated: 05 Junio 2012 | 9 comments
el cuadro de los fjk1
0 0 Votos
Login to vote
Se ha solucionado este problema. Vea la solución.

my neighbor has symantec endpoint protection the computer finally booted.. endpoint after 10 minutes still wouldn't load and froze the computer up. started it in safe mode and it froze up  it all started after a power failure ...will norton removal work on this product. and will it boot from the cd on witch it is burned on ,once it loads up it freezes up 

    hp pavilion, windows vista ultimate 32 bit  version .endpoint ?? it freezes up to quick  duo core intel 3 gb ram....  any ideals??

 

Discusión Filed Under:

Comentarios ComentariosIr al último comentario

el cuadro de los pete_4u2002

use cleanwipe tool , to get this tool you need to call up tech support.

https://www-secure.symantec.com/connect/forums/how-get-cleanwipe-tool

0
Login to vote
  • Acciones
el cuadro de los Sumit G

Hi try the below link, it come help you to remove in safe mode

https://www-secure.symantec.com/connect/articles/how-remove-sep-safe-mode

Regards

Sumit G.

+1
Login to vote
  • Acciones
el cuadro de los fjk1

thanks for the info but the computer will freeze up before i get that far... i need something before it boots into windows..lol

 

0
Login to vote
  • Acciones
el cuadro de los Sumit G

i know that and same problem occur here.

So that i have attach the same forum.

When you will login the system in safe mode then sep not working. so it is possible that system will work fine because all the driver file also stop here.

Then with the help of attach link you can install the installer sevice in safe mode.

After that you able to easily remove the sep client.

 

Regards

Sumit G.

+1
Login to vote
  • Acciones
el cuadro de los APA

Hey Fjk,

Is it working normal in Safe Mode??

If yes then login the system in Safe Mode and disbale the SEP Service(SmcService).

After that login the system in normal mode and check if it working then it mean that symantec come to freeze it.

So try to cleanwipe tool otherwise use the third party software(revounistaller).

After removing all the symantec dll files clear the folder if it dispaly in Drives.

Reinstall the sep.

Hope this information will help you.

+1
Login to vote
  • Acciones
el cuadro de los Sumit G

Hi your issue sorted or not?

Regards

Sumit G.

0
Login to vote
  • Acciones
el cuadro de los fjk1

yes all sorted ou...t thank you ...lol

 

0
Login to vote
  • Acciones
el cuadro de los APA

So kindly mark the solution comments as a answer of your problem.

0
Login to vote
  • Acciones
el cuadro de los fjk1

bought a new computer....thank you

SOLUCIÓN
0
Login to vote
  • Acciones