John Q.

Perfil de miembro

John Q. Empleado de Symantec Accredited Certified

Estado: -

Miembro para: 3 años 17 semanas

Symantec Accreditations

Symantec Technical Specialist (STS)

Symantec Endpoint Protection 12.1

Symantec Certifications

Symantec Certified Specialist (SCS)

Symantec Endpoint Protection 11.0 Administrator

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21

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Debates del foro

261

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4

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42

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Actividad de John Q.

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New article 03 Enero 2013

John Q. ha publicado: Clarifications concernant les politiques de pare-feu locales et celles provenant du SEPM

Le mode de contrôle, configurable via les paramètres spécifiques aux emplacements des Clients dans la console SEPM, vous permet de définir ce que les utilisateurs sont habilités à faire vis-à-vis des règles de pare-feu du ...

comentario sobre discusión 31 DEC 2012

John Q. ha añadido un comentario a: Auto Upgrading Clients through HFS-https

If you are using Auto Upgrade feature instead (assign new client packages to groups), it will be stored into Download or SmcLU folders, in SEP install directory (by default "C:\Program Files\Symantec\Symantec Endpoint ...

comentario sobre discusión 13 Oct 2012

John Q. ha añadido un comentario a: Firewall is Malfunctioning V 12.1

You can try these steps: - Uninstall Network Threat Protection - Reboot - Reinstall Network Threat Protection - Reboot If it works, you can apply this widely using Auto-upgrade ...

comentario sobre discusión 13 Oct 2012

John Q. ha añadido un comentario a: Remove NTP Feature for some client

I agree with previous comment. Just keep in mind you would need to restart computers then to complete NTP uninstall (remove drivers).You can force reboot or simply wait for users to do it manually.

comentario sobre discusión 13 Oct 2012

John Q. ha añadido un comentario a: Clearing Space

This size is unusual, you shall have a look at its content before deletion, in order to find out what is causing it and avoid the problem to reoccur.

comentario sobre discusión 13 Oct 2012

John Q. ha añadido un comentario a: No Internet Access with Dell Mobile Broadband SEP MR7MP2

You can create a webcase via https://mysupport.symantec.com.

comentario sobre discusión 13 Oct 2012

John Q. ha añadido un comentario a: Plan 2

I don't really get you. Do you have questions about SEP cleaning ability without impacting 3rd party software or without requiring a reboot to clean infectious files?

comentario sobre discusión 13 Oct 2012

John Q. ha añadido un comentario a: No Internet Access with Dell Mobile Broadband SEP MR7MP2

I would recommend to enable logging on every single rule from your Firewall policy, then reproduce the problem and see if unexpected traffic is blocked. Reminder: Windows 7 SP1 requires RU7 or newer ...

New article 11 Oct 2012

John Q. ha publicado: Pourquoi d’importants accès disque sont constatés lors d’une mise à jour de client SEP 12.1 ?

Le fait de voir des accès disque aux alentours de 400/500 Mo lors d’une mise à jour est un comportement normal. En effet, il faut prendre en compte que les opérations suivantes sont effectuées sur la machine lors de la réception ...

New article 10 Oct 2012

John Q. ha publicado: Détails concernant l’intervalle de battement et la sélection aléatoire

IMPORTANT : il est considéré ici que le mode de communication utilisé est PULL/EXTRACTION, le mode PUSH/TRANSFERT fonctionnant de manière un peu différente (c’est le SEPM qui gère la connexion, et celle-ci ...

comentario sobre discusión 06 Oct 2012

John Q. ha añadido un comentario a: Block device is not flagging out in SEP

Yes, please refer to my previous post and to the link I have provided.

comentario sobre discusión 05 Oct 2012

John Q. ha añadido un comentario a: SQL Queries

Data you can find in Risks log in the console should be coming from ALERTS table in the database. You must join it to other tables if you want to have full set of data: - to VIRUS table using VIRUSNAME_IDX field if you want to have threat ...

comentario sobre discusión 05 Oct 2012

John Q. ha añadido un comentario a: Block device is not flagging out in SEP

This behavior is as designed, please refer to the article below for more details: http://www.symantec.com/docs/TECH105856 There might be an improvement on this in the next release of SEP 12.1 (12.1.2).

comentario sobre discusión 05 Oct 2012

John Q. ha añadido un comentario a: Suddenly cannot open SEPM console due to Unable to connect to the database ?

Please confirm which type of database you are using (Sybase, SQL Server), then ensure it is started (for Sybase, look for dbsrv process locally ; for SQL Server, look at services running). If you use remote SQL, ensure database is reachable ...

comentario sobre discusión 05 Oct 2012

John Q. ha añadido un comentario a: Clients unable to contact SEPM (no green dot, troubleshooting tab states, server offline)

Can you give more details about your infrastructure and issue: - Which version of SEP are you using (11, 12.1)? - Which type of database is used (Sybase, SQL Server)? - How many SEPM do you use and how many clients do you ...

New idea 04 Oct 2012

John Q. ha publicado: Possibility to configure two different ports for LUA administration and accesses to default Distribution Centers

Global companies are more and more focused on IT security aspect. They want to control all pieces of data transfered via their network and only allow traffic/accesses if it is absolutely required. Therefore there is a need to segment inbound/outgoing traffic for every applications, based on ...

New article 01 Oct 2012

John Q. ha publicado: Is my system supported by SCSP, and since when?

Goal I have a specific version of SCSP available and I would like to know which systems are supported. Moreover, if there is an OS which is still not supported by my current build of SCSP, I would like to know if and when it is ...

New article 01 Oct 2012

John Q. ha publicado: Pourquoi SEP 11.0 n'a-t-il pas détecté une nouvelle menace et comment SEP 12.1 peut-il aider dans ce genre de scenario ?

Il faut prendre en compte le fait qu’il est virtuellement impossible de détecter 100% des nouvelles menaces existantes à l’instant T en se basant sur un système de signature. En effet, cette logique de fonctionnement inclut fondamentalement un ...

comentario sobre discusión 29 Sept 2012

John Q. ha añadido un comentario a: Sylink replacer

Please note there should be a new feature in next build of SEP 12.1 to replace Sylink.xml remotely from your SEPM console.

comentario sobre discusión 11 Sept 2012

John Q. ha añadido un comentario a: Which SEPM server downloads virus definitions

Yes, LiveUpdate behavior regarding multiple SEPM on one single site works the same way in 12.1. Continious aspect is not relevant here, see release notes for more details (http://www.symantec.com/docs/TECH103087): Continuous ...