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lastday

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comentario sobre discusión 17 Enero 2013
lastday ha añadido un comentario a: SEP scan stuck on a specific pdf file
Actually there is a bug with the decomposing engine in 12.1 RU1. The problem is fixed by upgrading the client to 12.1 RU2.  
comentario sobre discusión 03 DEC 2012
lastday ha añadido un comentario a: unable to change the log retention settings
Thanks, I guessed I will use a different policy for the specific requriement.
comentario sobre discusión 03 DEC 2012
lastday ha añadido un comentario a: unable to change the log retention settings
I am running version SEP 12.1. The client setting is located Change Settins\Global Settings\Log Retention.
comentario sobre discusión 03 DEC 2012
lastday ha añadido un comentario a: unable to change the log retention settings
This setting has a pad lock beside it. That means user is able to adjust the settings locally if it is unlocked, isn't it that's how it works? If the pad lock is in lock position, this option is grayed out in the local client. When it is ...
comentario sobre discusión 29 Nov 2012
lastday ha añadido un comentario a: unable to change the log retention settings
I realized that. All our clients are managed by a SEPM server. What I don't understanding is if the settings is unlocked from the policy side, the client should have the ability to modify it, isn't it the case?
New forum discussion 29 Nov 2012
lastday ha publicado: unable to change the log retention settings
I have SEP12 runing and the clients do not seem to be able to change the log retention setting. The policy is configured with the default value, 30 days and the setting is not locked. When I change the settings on the client side, it appeared to be changed. However, it will revert back to 30 ...
comentario sobre discusión 11 Oct 2012
lastday ha añadido un comentario a: multiple schedule scan running but it is unable to stop
I have to use the clean wipe utilty to remove SEP and reinstalled SEP. After that, the problem was fixed.    
comentario sobre discusión 14 Sept 2012
lastday ha añadido un comentario a: multiple schedule scan running but it is unable to stop
Pete, some of them are laptops and some are destops. Ashish, is there anyway I can remove these scan without using registry. In fact, I am hoping to be able to resolve the issue by the SEPM as there might be potentialy few ten machines that has ...
comentario sobre discusión 14 Sept 2012
lastday ha añadido un comentario a: multiple schedule scan running but it is unable to stop
We only have one schedule scan defined for these PCs and it is done by the SEPM server. So your solution doesn't seem to apply to our situation.    
comentario sobre discusión 14 Sept 2012
lastday ha añadido un comentario a: SEP client doesn't start automatically
Thanks, I have contacted Symantec support about this issue.    
New forum discussion 14 Sept 2012
lastday ha publicado: multiple schedule scan running but it is unable to stop
Some of our clients (12.1) have multiple schedule scan running and I am unable to stop them. It looked like the first schedule scan was stuck and the sebsquent scans were stuck after. However, I can't seem to stop these scans. When I reboot, the scans are still there. Also, how can I ...
comentario sobre discusión 11 Sept 2012
lastday ha añadido un comentario a: SEP client doesn't start automatically
No, I saw that the Symantec Endpoint Protection service entered to stopped mode in event viewer when the machine startup. If I manually start the service, it will start successfully and the icon will start showing up in the task bar.
comentario sobre discusión 11 Sept 2012
lastday ha añadido un comentario a: SEP client doesn't start automatically
Ashish Sharma, there is no dependence list in the dependenices tab SameerU, I completely removed the client with clean-wipe and it didn't help GeoGeo, Tamper protection is already on.    
comentario sobre discusión 10 Sept 2012
lastday ha añadido un comentario a: SEP client doesn't start automatically
yes, it is very  consistent. I checked the event viewer and did see that the service did start and entered to stopped mode afterward. I can start the service manually by going to the services.msc console. In the services registry sub-key, I ...
New forum discussion 10 Sept 2012
lastday ha publicado: SEP client doesn't start automatically
I have few SEP 12.1 RU1 clients (both XP and Win7) which the Symantec Point Protection service doesn't start automatically when the machine power up. I have to go to the services.msc console to start the service manually before the clienst can get the virus definition updated. I tried ...
comentario sobre discusión 04 Sept 2012
lastday ha añadido un comentario a: SEP scan stuck on a specific pdf file
Thanks guys. I have created a support instance using the Symantec support portal.    
comentario sobre discusión 30 Agosto 2012
lastday ha añadido un comentario a: SEP scan stuck on a specific pdf file
The machines that I tried to scan the file are from different group, they have different policy but the setting is almost identical. The problem is it only happen on this particular pdf.
comentario sobre discusión 30 Agosto 2012
lastday ha añadido un comentario a: SEP scan stuck on a specific pdf file
No, we don't use application and device control and it is disabled. As I said this happen on any machine with SEP12 installed.
comentario sobre discusión 30 Agosto 2012
lastday ha añadido un comentario a: SEP scan stuck on a specific pdf file
the pdf is not password protected or secured in any nature. I did try doing the scan on anther PC and it is still the same. However, it worked with SEP 11. Tried saving as another PDF didn't help either. I don't think Brian's ...
comentario sobre discusión 29 Agosto 2012
lastday ha añadido un comentario a: SEP scan stuck on a specific pdf file
What do you mean by lower the version? I checked the pdf properties and it was created in 6. I am not sure how to clone the content from one pdf to another one. It has quite a few images in there and I don't think saving as doc will work.