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An existing snapshot is no longer valid and cannot be mounted for subsequent operations(1542)

Created: 04 May 2012 | Updated: 27 Jul 2012 | 3 comments
MariusD's picture
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Hi,

 

after update exchange to 7.5, i receive this error for Exch Incremental Backups: "An existing snapshot is no longer valid and cannot be mounted for subsequent operations(1542)". The error come after a full backup. 

Does anyone know anything acout this error?

 

Thanks,

Marius

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MariusD's picture

no idea?

Regards my friends, Marius D.

 

Master: Windows 2008 R2 64 Bit

NBU:  7.5 for Windows

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CRZ's picture

Previous 7.5 cases opened for this status, involving Exchange, almost always appear to involve some kind of permission issue.

Is NetBackup Client Service running on the Exchange server?

(If not, can you check permissions of the user starting it?)

Any VSS errors?  (what does "vssadmin list writers" show?)

I don't have any actual knowledge but hopefully this will unveil a clue or two to the root cause of your issue.  (Or, spur someone else on Connect to chip in their much more educated guess!)

Good luck!  I hope this helps.

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MariusD's picture

Hy Cris,

 

I  found into the Event Viewer from Exchnage server this error:

Exchange VSS Writer (instance 60c930ad-e16e-4831-b0cf-9f148ef7dc7b:55) failed with error code 1295 when processing the post-snapshot event. 

and

 

Information Store (4332) Shadow copy instance 55 aborted. 
 

Now I am waiting the respons from exchange administrator.

Regards my friends, Marius D.

 

Master: Windows 2008 R2 64 Bit

NBU:  7.5 for Windows

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