Workflow

Groupe public | Fondé le : 12 Janv. 2010 | Au service de : 607 membres

This group provides a one-stop shop for everything Workflow—from example workflows and templates to videos and user forums.

This group is sponsored by the Symantec Workflow team. This means that any templates or videos posted to this group are either from us, or approved by us. We have put together hours of video, miles of documents, and spent months—no—years to bring you the best information on Workflow processes and integration. Join our group to get the basics, and stay with us as we guide you through your journey into complete process automation.

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Our favorites:
Example Workflow Templates
How To Videos
Contributing to Workflow's Collaborative Component Pages
Documentation

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Endpoint Management

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commentaire sur le concept 17 Mai 2013

TGiles a commenté : Symantec Service Desk 7.5 - Automation Rule backup and restore option

Actually I'm in the process of posting a Video article showing how to use the Import Export project that has been created for this very purpose. With the project you will have the functionality to import /export both rulesets & e-mail ...

commentaire sur la discussion 16 Mai 2013

oshgosh a commenté : Link to a certain part of a web form workflow?

These are all good. Thank you!

commentaire sur l'article 23 Avr. 2013

CNWilliams a commenté : Workflow Documentation

Intuitive Rob, You have the correct link. The problems is as follows: ServiceDesk 7.5 contains a pre-release version of Workflow 7.5. But because Workflow is officially part of the Symantec Management Platform, Workflow 7.5 will not be ...

New idée 08 May 2013

jmankin a publié : Add Assignment Queues in Email Management

The default behavior for the Email Inbound Management workflow when selecting either "create incident quickly" or "Create Incident by setting priority" will default the assignment to whatever the default queue is, which in my case is our Help Desk. That is fine except if they a

New billet 08 May 2013

BRING a publié : Internet Explorer 10 Support for Workflow and Servicedesk

Support for Internet Explorer 10. Some of you may be encountering IE 10 now. Microsoft is considering it a critical update, and some patching and update policies are automatically installing it on computers. If you are currently using Servicedesk or Workflow 7.5 or lower, you will probably

commentaire sur la discussion 07 Mai 2013

oshgosh a commenté : Custom SQL generator doesn't load when I publish workflow

Wow, thank you =)

commentaire sur la discussion 01 Mai 2013

oshgosh a commenté : Schedule Auto Start

It doesn't require a UI. Looks like it decided to start working again today. I guess it has to refresh in IIS. I will definately use a monitoring project next time I need something like this. Thanks

New article 30 Apr 2013

SymantecWorkflowTeam a publié : Pause SLA

Component definition This component pauses all SLAs for a given Milestone or for all Milestones. The purpose for pausing a SLA is so that the time in which the SLA is paused is not used in the late date calculation. Component icon Definition of component input value or values

commentaire sur la discussion 25 Avr. 2013

thawk a commenté : Symantec Error Page

I have used two components in the past. If you want to create your own error page I use terminate form builder on all exceptions and error routes or Terminate and transfer dialog to a custom page.

commentaire sur l'article 23 Avr. 2013

ohzone a commenté : Workflow Videos

wert468, We've done some testing of the videos in question and the error seems to be a temporary issue related to bandwidth. If you get that error message please wait a few minutes and try again. Thanks, Cheryl