When installing the exported SEP for Mac client, you can choose either install as unmanaged or managed, even though you export the package as managed. For the purpose of prohibit you from installing the client as unamanaged, the option should not be selectable if the package is exported ...

When we use right-click and do virus scan, we can see pop-up message if a virus is detected in SAVCE, because we can save the setting for right-click AV scanning to display pop-up notification. But in SEP we can't save the setting and pop-up message doesn't display even if a virus is ...

I got a request from the customer that they need the option to backup and restore the settings of LUA. They want to recover the LUA in case of emergency.

The customers want real time notification from SEP when the risks are detected. In case SEP, we can receive the mail from SEP after a while and they are different from AMS in SAVCE.

The customer wants to set "Pause Options" and "Snooze Options" in the scan pause options separately. There are two option settings in the same window, so we can't set only the other one in the SEP client.

The customer wants to use the automatic submission or manual submission through scan and deliver to submit samples without using the central quarantine. Their clients are behind a proxy and the submissions fail even though the clients are configured to use the proxy. So they want to ...

Currently there is no way to handle virus infection status by SNAC Self Enforcement. The clients should be quarantined (shutdown network connection) by SNAC Self Enforcement when they detect threat.