Brillow32473

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Brillow32473 Symantec Employee

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Job Title: SQA Engineer

Member for: 1 year 1 week

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discussion comment 03 Jan 2013

Brillow32473 commented on: files deleting from Connector folder

I have not seen where the file is deleted with using a csv file. Usually what I have seen if you export to a csv file where it will create a new file or delete the data in a csv file and then insert the updated data. are you exporting or just ...

discussion comment 02 Jan 2013

Brillow32473 commented on: User defined data class. Table location in SQL?

Did you import it from the 7.0 or 6.x server or did you create it from scratch? Also what are the steps you are taking to create the data class and associate it? All custom data classes should be a custom inventory data class.

discussion comment 02 Jan 2013

Brillow32473 commented on: Assigning Asset Owner value based on Primary User

To do this you will need to use data connector and I would also suggest to create a custom data class that contains the domain/user name for XYZ. For my suggestion it would require that the UserID for ABC and XYZ match. If they match then ...

discussion comment 17 Dec 2012

Brillow32473 commented on: User defined data class. Table location in SQL?

To add the data classes to a resource you have to go to: Settings > All Settings > Notification Server > Resource and Data Class Settings > Resource Types. Under Resource Types you find the selected Resource Type. Now in the ...

discussion comment 12 Dec 2012

Brillow32473 commented on: Assigning Asset Owner value based on Primary User

There is not away to extend the time to allow the Primary User data to be relevant. That part of it is hard coded into the solution.

discussion comment 12 Dec 2012

Brillow32473 commented on: Scanning assets from a template by name (not type)

With the 7.1 sp2 versions of Barcode you know have the ability with Schronization Templates to create custom pages with the specific fields. You can also set the defautls for it or rules that will help you do that. Where you can find ...

discussion comment 12 Dec 2012

Brillow32473 commented on: Assigning Asset Owner value based on Primary User

The Task "Assign Computer's Ownership to be the Primary User" functionality is to go and Compare the Users in the Database to the Domain and User id that is kept in the table for the Primary User (AeX AC Primary User). If ...

discussion comment 07 Dec 2012

Brillow32473 commented on: User defined data class. Table location in SQL?

Is this the only table that you have seen where it wont show up in hte database? If you delete the data class are there any errors in the logs? If you create a new data class with a slightly modified name does it create it. If ...

discussion comment 07 Dec 2012

Brillow32473 commented on: Assigning Asset Owner value based on Primary User

If you are wanting to update the Primary Owner with the Asset Owner you can make this change with a CMDB rule. You would just right a query to check to see if the Primary user does not match then update the User ID and Domain with the Asset ...

discussion comment 06 Dec 2012

Brillow32473 commented on: Purchase Order field for Asset 7.1

You can use the data classes that Abhishek has explained. Another option would be to create a custom Association under Settings---> Notification Server---> Resource and Data Class Settings---> Resource Associations then use this ...

discussion comment 06 Dec 2012

Brillow32473 commented on: Upgrade Software License partical upgarde not supported

At this time there is only a workaround. The workaround is to split out the amount of licenses that you want to upgrade. Then modify the count for licenses for the original number of license so the count is minus the licenses from the ...

discussion comment 01 Oct 2012

Brillow32473 commented on: Asset Virtual Associations?

The Asset Virtual Associations main function is if you have a data class that points infers an assocation (Data Class has resource foriegn key.) Then it makes it so you can see this association in the Resource Association Diagram or ...

discussion comment 01 Oct 2012

Brillow32473 commented on: software license compliance report

If you use IT Analytics has the report that you are looking for. Software License Compliance by Location. It also has it by Department and Cost Center as well. If you are not using it I would look into it. It will help you so ...

article comment 17 Sep 2012

Brillow32473 commented on: General Information About Barcode

Yes the Barcode scanner can be used to input the Mac address but you will have to create a custom data class and associate it to the Computer Resource . Once it has been associated to the resource it will show ...

discussion comment 13 Aug 2012

Brillow32473 commented on: Asset Ownership

You can disable the task "Assign Computers Ownership to be the Primary User", this is what automates that assignment. With that disabled you can manually change the Asset Owner or if you have a spreadsheet that contains them you ...

discussion comment 13 Aug 2012

Brillow32473 commented on: Additional fields "Computer Type" Server

They can only be displayed by servers. You could assign it to the resource computer and it would be available for all types. If you are wanting to modify what fields show up when you assign the types like server this is only for ...

discussion comment 09 Aug 2012

Brillow32473 commented on: Additional fields "Computer Type" Server

At this time this is not customizable.

discussion comment 09 Aug 2012

Brillow32473 commented on: linked data classes

The only place you can check is for each Resource Type under Resource and Data Class Settings. You could right a report using these tables that could show you as well: vResourceDataClass Item DataClass

discussion comment 09 Aug 2012

Brillow32473 commented on: Show Additional User Info on Asset Item?

One thing I would recommend checking is under the User Resource Type in the Data Class section. For the custom data class is this marked as edit. If this check box is not marked to allow edit you will not see the data class. If that ...

discussion comment 09 Aug 2012

Brillow32473 commented on: Need Serial # to = Internal Serial # in the CMDB

The first thing that you will want to do is enable the Inventory to Asset Syncronization task. This task by design will update the Serial Number for you. You find this task under Manage > Jobs and Tasks > System Jobs and Tasks > ...