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Kelvin_Kwan

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Kelvin_Kwan Technical Support Symantec Employee

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Member for: 2 years 18 weeks
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19
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15
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Kelvin_Kwan's Activity

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New blog entry 28 Jan 2013
Kelvin_Kwan posted: Symantec Encryption: What's New?
In the past, it was fairly easy to keep corporate data protected by keeping it within an established perimeter—protected by established access controls and passwords.  That model has been blown apart as iPhone, iPad and other smartphones and tablets have taken over. Add to that the ...
New blog entry 23 Jan 2013
Kelvin_Kwan posted: Small data breach draws big fine, signals need for encryption
Just two weeks ago, a non-profit healthcare provider was slapped with a $50,000 fine from the Department of Health & Human Services (HHS) for violating the HIPAA security rules, after losing an unencrypted laptop containing the sensitive personal information of 441 patients. This is the ...
New blog entry 20 Dec 2012
Kelvin_Kwan posted: The Latest Urban Legend: Cracking PGP Whole Disk Encryption (again…and again…)
Folks, the holidays are almost once again upon us.  I sit here today trying to clear off my deliverables before I go on vacation.  But you know what? The year simply would not be complete without having to respond to yet another claim of a 3rd party tool being able to decrypt/access ...
blog entry comment 17 Oct 2012
Kelvin_Kwan commented on: Attention Mac OS X Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.8 - Mountain Lion
All, I've updated the original post from myself.  I'm happy to say that QA has fully qualified 10.2.1 MP4 to support OS X 10.8.2.  You can now officially run 10.2.1MP4 on OS X 10.8.2! Thanks for everyone's patience with ...
blog entry comment 25 Sep 2012
Kelvin_Kwan commented on: Attention Mac OS X Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.8 - Mountain Lion
Yes!  I concur, always have a backup prior to do anything such as encryption or simply updating your OS.  (It's rare that something goes wrong, but it does happen regardless if it's updating the encryption software or OS.) We ...
blog entry comment 24 Sep 2012
Kelvin_Kwan commented on: Attention Mac OS X Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.8 - Mountain Lion
All, I have just updated my original post above.  Symantec Encryption officially released support for Apple OS X Mt. Lion  support today.  The version of PGP WDE you must run for support is 10.2.1 MP4.  The release notes ...
blog entry comment 17 Sep 2012
Kelvin_Kwan commented on: Do NOT encrypt if you're running the latest Macs powered by Intel's Ivy Bridge CPUs
Quick update.  I edited the original post above.  Long story short: 9/17/2012 @ 8:27PM PST - I just received an email from one of our Support Engineers indicating that the Ivy Bridge CPU/Chipset is now supported.  You will need to ...
blog entry comment 17 Jul 2012
Kelvin_Kwan commented on: Do NOT encrypt if you're running the latest Macs powered by Intel's Ivy Bridge CPUs
All, As I have updated in the original posting above, a hotfix to address this issue should be available by the end of July or beginning of August.  Thanks for your patience and understanding. 
New blog entry 19 Jun 2012
Kelvin_Kwan posted: Do NOT encrypt if you're running the latest Macs powered by Intel's Ivy Bridge CPUs
If you recently purchased a MacBook Air (Model 5,2) or a MacBook Pro (Model 10,1), do NOT encrypt your laptop with the current release of PGP Whole Disk Encryption for Macs (10.2.1 Build 4461). These are the latest Macs just released by ...
New blog entry 15 Jun 2012
Kelvin_Kwan posted: Attention Mac OS X Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.8 - Mountain Lion
The newest version of OS X, 10.8 - Mountain Lion is scheduled to be released sometime in July of 2012 by Apple. Based on past experiences, we do NOT recommend users currently encrypted with PGP Whole Disk Encryption or SEE Full ...
New blog entry 30 May 2012
Kelvin_Kwan posted: Rumors That PGP Can Be Decrypted?! Not Again!
A few recent headlines (Google translated
New blog entry 29 May 2012
Kelvin_Kwan posted: Passware Claims to "Instantly Decrypt PGP," I Don't Think So!
Passware recently blogged about the ability to "instantly decrypt PGP Whole Disk Encryption" with their latest release of Passware Kit 11.7. Based on deeper ...
blog entry comment 16 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
Literally, hot off the presses! MP4 for PGP WDE is now available! MP2 for SEE FDE is now available! I had this verified by 2 different people via FileConnect. Sorry for the delay everyone, but it's now officially available! Thanks ...
blog entry comment 15 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
All, First, I apologize for the delay.  I just dug into this a little bit more, and apparently there is a delay with uploading the latest MPs onto FileConnect.  Currently, only MP3 (PGP version) and MP2 (SEE FDE version) are visiable ...
blog entry comment 14 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
All, Just wanted to update everyone.  I have just gotten the confirmation from PM/Development that the MP for 10.7.3 compatibility will be available at 5PM PST today for download.  You can download this binary via FileConnect. Once ...
blog entry comment 13 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
All, Just a quick update.  I have been informed that the MP (with the 10.7.3 compatiability fix) will now be available on Tuesday Feb 14.  Once available, you should be able to download it via FIleConnect. As always, if I receive ...
blog entry comment 03 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
TNolander, glad it worked out for you.  
blog entry comment 03 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
The latest information I have indicates that a MP will be available on Friday Feb 10.  You should be able to download the MP on FileConnect once available.  If anything should change, I'll be sure to update everyone. Thanks for ...
blog entry comment 03 Feb 2012
Kelvin_Kwan commented on: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
Hi Everyone, Sorry about the delayed response.  I expect an update shortly.  (Definately not months.  I would say "days" as a best guess estimate on my part.)  I know that engineering has been working on it ...
New blog entry 10 Jan 2012
Kelvin_Kwan posted: Attention Mac OS X Lion Users: Using PGP WDE or SEE FDE and the Imminent Release of OS X 10.7.3
It has come to Symantec's attention that an OS X 10.7.3 update release is imminent from Apple. Based on past experiences, we do NOT recommend users currently encrypted with PGP WDE or SEE FDE for Macs upgrade to OS ...